If you are not satisfied with your online purchase, please follow our guidelines for returns:Please confirm your items are eligible for return (Final sale merchandise is not eligible for return or exchange).
All returns must be postmarked within 14 days of receipt. Returns sent after this time will not be honored.
If you receive an item that is defective, damaged or incorrect, you must notify us via email within 5 business days of receiving the merchandise. Please keep the original box and packaging materials in case of damage. We will email you a USPS label for returning the merchandise. A replacement will be sent, if available, upon receipt - with the condition that merchandise has not been worn or washed with all tags attached
If you would like to exchange an item for another color or size, please contact us via email to email@example.com to ensure that the new item is available. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).
Please refer to the return form enclosed in your package.
Attention Internet Returns
Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notification when the credit has been issued. If you have an inquiry, e-mail us at firstname.lastname@example.org
The customer is responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account.